Please note that all SWIFT payments are processed with the same day or next day value date.
My EU Pay absorbs the cost of holding money with its safeguarding banks.
However, please note that if you have not received and made at least 1 payment within the last 30 days, we will collect 1% of the safeguarded balance. This will be checked every 30 days.
My EU Pay will charge a fee of €200 for documents provided upon customer's request. The fee will be automatically collected.
We will not process payments on the following dates:
|payments will be processed until 11am BST|
|26||December||2023||St. Stephen's Day|
As we are not the remitter of these funds, to locate the funds a trace would need to be initiated from the remitting side. Please note that the credit of funds depends on the payment method in which the remitter sent them. You can wait until close of business to see if the funds are received, and if they aren’t we suggest you contact the remitter.
You may use our Services only for lawful purposes.
You may not use our Services:
We do not provide our Services to businesses or support transactions which involve:
Any party based in the countries listed below will be rejected. The country is determined by the country of residence for the individuals and the jurisdiction of registration for companies.
Payments to / from countries below will not be processed (subject to exceptions based on My EU Pay’s discretionary review)
For more information about restrictions related to different payment rails please visit payment rails
To make a transfer (via SEPA/SWIFT etc.) a customer must provide:
* Transaction may be rejected if you do not provide adequate supporting documentation, for any other compliance related reason, or if the beneficiary’s IBAN has been suspended.
** EDD fee applied for payments to / from all countries that we categorize as very high risk.
We support incoming payments / outgoing payments to / from the following exchanges only:
Payments to / from other exchanges are not supported.
Before an inbound payment is credited or an outgoing payment is executed you will be requested to submit a short description of your business model and information relating to sending and receiving wallets.
We will impose extra charge of 0.5% on any crypto-related transaction.
Please note that we do not process payments to/from Binance or any of its affiliates.
Please note that we process the fiat leg only.
|Australian Dollar (AUD)|
|Canadian Dollar (CAD)|
|Danish Krone (DKK)|
|Norwegian Krone (NOK)|
|Swiss franc (CHF)|
|Swedish Krona (SEK)|
|UK Sterling (GBP)|
|US Dollar (USD)|