Please note that all SWIFT payments are processed with the same day or next day value date.
For more information about pricing, please click the "Pricing" tab and select your currency from the drop down list.
My EU Pay absorbs the cost of holding money with its safeguarding banks.
However, please note that if you have not received and made at least 1 payment within the last 30 days, we will collect 1% of the total balance on your virtual IBAN. This will be checked every 30 days.
Please wire the funds to this virtual account or instruct your partners / colleagues to make payment. Please make sure they spell your name / company name correctly. Transfer among My EU Pay users or transfer between virtual accounts will not activate your virtual account.
For payments from virtual accounts starting with a country code GB to virtual accounts starting with a country code DE or vice versa, please use the OWT (Outgoing Wire Transfer) form.
My EU Pay will charge a fee of €200 for documents provided upon customer's request. The fee will be automatically collected from customer's virtual account.
We will not process payments on the following dates:
24 December 2020 | Christmas Eve |
payments will be processed until 11am BST | |
25 December 2020 | Christmas Day |
26 December 2020 | Boxing Day |
28 December 2020 | Boxing Day (substitute day) |
31 December 2020 | New Year’s Eve |
payments will be processed until 11am BST | |
1 January 2021 | New Year’s Day |
2 January 2021 | New Year’s Holiday |
3 January 2021 | New Year’s Holiday |
All customers are required to pre-Advise My EU Pay Ltd. of all individual incoming payments, equal or above €50,000 to ensure that such funds may be credited to virtual accounts. The pre-Advice should be clear and concise, and provide the following information relating to each incoming payment:
As we are not the remitter of these funds, to locate the funds a trace would need to be initiated from the remitting side. Please note that the credit of funds depends on the payment method in which the remitter sent them. You can wait until close of business to see if the funds credit your virtual account, and if they don’t we suggest you contact the remitter.
You may use our Services only for lawful purposes.
You may not use our Services:
We do not provide our Services to businesses or support transactions which involve:
Any payments from / to the countries below will be rejected / not-processed:
For more information about restrictions related to different virtual account types please visit virtual accounts
You can use your virtual account to receive and make SEPA payments and Target-2 payments as long as your bank is reachable via Target- 2
To make a transfer (via SEPA/SWIFT etc.) a customer must provide:
For payments from virtual accounts starting with a country code GB to virtual accounts starting with a country code DE or vice versa, please use the OWT (Outgoing Wire Transfer) form.
We support incoming payments / outgoing payments to the following exchanges only:
Before an inbound payment is credited or an outgoing payment is executed you will be requested to submit a short description of your business model and information relating to sending and receiving wallets.
We will impose extra charge of 0.5% on any crypto-related transaction.
There are currently no limits for how much you can deposit and withdraw to / from your virtual account.