Please note that all SWIFT payments are processed with the same day or next day value date.
For more information about pricing, please click the "Pricing" tab and select your currency from the drop down list.
My EU Pay absorbs the cost of holding money with its safeguarding banks.
However, please note that if you have not received and made at least 1 payment within the last 30 days, we will collect 1% of the total balance on your virtual IBAN. This will be checked every 30 days.
Please wire the funds to this virtual account or instruct your partners / colleagues to make payment. Please make sure they spell your name / company name correctly. Transfer among My EU Pay users or transfer between virtual accounts will not activate your virtual account.
For payments between virtual accounts starting with a country code GB (SEPA) or country code LI (SWIFT Plus), please use the OWT (Outgoing Wire Transfer) form.
My EU Pay will charge a fee of €200 for documents provided upon customer's request. The fee will be automatically collected from customer's virtual account.
We will not process payments on the following dates:
|31||December||2021||New Year’s Eve|
|payments will be processed until 11am BST|
|3||January||2022||New Year’s Day (substitute day)|
|2||May||2022||Early May Bank Holiday|
|2||June||2022||Spring Bank Holiday|
|3||June||2022||Platinum Jubilee bank holiday|
|29||August||2022||Summer Bank Holiday|
|3||October||2022||Day of German Unity|
|1||November||2022||All Saints’ Day|
|27||December||2022||Christmas Day (substitute day)|
All customers are required to pre-Advise My EU Pay Ltd. of all individual incoming payments, equal or above €50,000 to ensure that such funds may be credited to virtual accounts. The pre-Advice should be clear and concise, and provide the following information relating to each incoming payment:
As we are not the remitter of these funds, to locate the funds a trace would need to be initiated from the remitting side. Please note that the credit of funds depends on the payment method in which the remitter sent them. You can wait until close of business to see if the funds credit your virtual account, and if they don’t we suggest you contact the remitter.
You may use our Services only for lawful purposes.
You may not use our Services:
We do not provide our Services to businesses or support transactions which involve:
Any party based in the countries listed below will be rejected. The country is determined by the country of residence for the individuals and the jurisdiction of registration for companies.
Payments to / from countries below will not be processed (subject to exceptions based on My EU Pay’s discretionary review)
For more information about restrictions related to different virtual account types please visit virtual accounts
You can use your virtual account to receive and make SEPA payments and Target-2 payments as long as your bank is reachable via Target- 2
To make a transfer (via SEPA/SWIFT etc.) a customer must provide:
* Transaction may be rejected if you do not provide adequate supporting documentation, for any other compliance related reason, or if the beneficiary’s IBAN has been suspended.
** For all payments from / to RU, dispute resolution, and communication with banking providers, a fee will be collected.
*** EDD fee applied for payments to / from all countries that we categorize as very high risk.
We support incoming payments / outgoing payments to / from the following exchanges only:
Payments to / from other exchanges are not supported.
Before an inbound payment is credited or an outgoing payment is executed you will be requested to submit a short description of your business model and information relating to sending and receiving wallets.
We will impose extra charge of 0.5% on any crypto-related transaction.
Please note that we do not process payments to/from Binance or any of its affiliates.
|Australian Dollar (AUD)|
|Canadian Dollar (CAD)|
|Danish Krone (DKK)|
|Norwegian Krone (NOK)|
|Swiss franc (CHF)|
|Swedish Krona (SEK)|
|UK Sterling (GBP)|
|US Dollar (USD)|